Every time the model I reserved is different from the one I actually get. If it will definitely be different, why let us choose the model? This is the biggest dissatisfaction!
“Easy car rental good, actual car rental company not so good”
About Routes:6.7/10
Vehicle exactly as booked. Pick up process was took about 10 minutes but getting the car took another 15. AND it wasn't clean. Had to wait an extra 5 minutes for a wash and the floor was not vac,d, windows dirty. For the price, good value, but Routes needs to streamline their operation. Drop off took about 15 minutes as that was also another painful process. Shuttle service was good comparable to others.
Also make sure you have a copy of your insurance
It had sticker glue on the side window (fairly large) that was a little embarrassing. I would’ve appreciated if not being on the car.
About QEEQ:9.0/10
I waited a fair time for pick up but some other folks said they’d been waiting almost 40 mins to be picked up by the shuttle. I would now only use your service when I expect to have tons of time.
Was a little sceptical of Routes Vancouver seeing as they weren't one of the main chains. However I found them extremely organised, the price was incredibly good value, the staff were friendly and the car was great.
Would definitely use Routes again when I’m back in BC.
About QEEQ:10.0/10
Good platform probably one of the best brokers.
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