The car is over than 10 years and the interior is not clear at all. The seat covers have stain. I booked Toyota Yaris while they offered Honda Fit to me
“Value for money through your online booking system was very good however ...”
About Great Rentals:6.7/10
On calling your office for pick your staff on the phone, English language was very difficult to understand, not able to give clear directions for pick up at the arrivals terminal in Auckland international airport. Your van has not advertising therefore when searching for the van there are hundreds of white vans! On arriving at your pick up location your staff were going to give me a very old SVU and not the one you advertise on your web page!!! Then I got a million excuses why I couldn’t get the car I booked... reason other people had booked ..... hello I booked this car back in April!!! Then the staff finally agreed to give me an upgrade in all the process took over an hour ! Staff are polite but very inexperienced and poor English!
“the experience was fantastic I was expecting an older vehicle and we all were very happy with the Pa”
About Great Rentals:10.0/10
The Vehicle was late model and way better than expected for the price. I have already told friends and business colleagues about how good the services etc was
About QEEQ:10.0/10
As before great to deal with
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Customer Service
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