When picking up the car the guy at the counter painted a very scary picture of insurance situation and informed me that to be fully insured I need to purchase very expensive insurance. I know this is his job and everything he said was accurate but I found it very scary. And the whole process took too long.
When I dropped off I found the guy accepted it was rude. He dropped me off at the airport by double parking and gave me a "safety first" advice when I was going to get off from offside of the van. But because he double parked, the near side was equally dangerous.
A l'arrivée sur place, on apprend tout ce qui n'était pas compris dans la réservation, à des prix exorbitants, le prix final payé est 6 fois supérieur au prix attendu. Ford focus réservée, Renault captur reçu, option plein - plein choisie, la voiture reçue n'avait pas le plein. Personnel aimable tant que l'on a pas encore payé. Une fois la carte retirée, antipathique. Personnel menteur par ailleurs (nous annonce un prix pour un plein "moins cher" car réalisé sur leur propre pompe à 66€! Le plein ne nous a en réalité dans une station normale coûté que 50€......)
Need to advise customers at check in the time it may take from drop off the airport terminal. There seems to be only one van so fir us it was about a 25 min wait, which is a long time if you are in a rush. You could walk to the terminal in less time.
AVOID. Terrible experience. awful customer service. poor quality of cars.
Everythings hidden in the fine fine print.
Asked for £1,800 when arrived at check in. £30 extra money for boarder fees. and £95 upfront incase i didnt return full tank.
Didnt have a similar car i purchased. Had to give me a manual Car and i asked for automatic car. First car they offered had engine managment light on. Overall shocking experience.
About QEEQ:8.0/10
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