Charged me 89 in toll fees
Was told at pick up it was 9.99 for entire stay
C.Claxton
United States
Reviewed: Fri, Feb 8, 2019
About ACE:8.7/10
They did not reverse charges and said it was 9.99 a day
They lied to my husband when signed up as he would never pay that much a day
We only used toll road x 3. Only 1.50 if paid out of pocket
Will never use them again as they lied and scammed us and refused to give out money back
I had to wait more than 2 hours and after that the lady took care of me was terrible.she had a attitude and needs to get training how to take good care of customer.she was so bitchy.i will never go to ACE again.
I was expecting a Jeep Grand Cherokee and got some lower to the ground foreign car. (Not close to similar)
I am glad I didn't have 5 people -- we would have been squished. The service was good. The only problem I had was because the guy took the rental car away so fast I left my glasses in it.
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Charged me 89 in toll fees Was told at pick up it was 9.99 for entire stay
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