The car was excellent, however, the inside of the windscreen was dirty. This made driving I'm bright sunlight very difficult
Also, the windscreen washer fluid did not contain de-icer/detergent and so immediately froze when sprayed onto the windscreen.
My only criticism was that the Vancouver was way understaffed!! Fortunately I ran to be first in line at when the shuttle dropped off, but there was only one person at the desk. Longer line to pick up was noted when I dropped off. Vancouver location quite odd--an old chinese restaurant with booths still n place.
They really need to organize their offic, they were going back and forth into the back office. The agent took a phone call while checking me in, they need one person answering calls. When I checked out, the woman seemed to helping multiple customers at one time. After we return the car, most of us are going to the airport for our flight home. They really need to organize and delegate duties.
We rented a Jeep Wrangler to drive up to whistler and had a great experience with Routes. They had us checked in and in the car in no time and the return process was a breeze. Everyone was friendly and helpful.
About QEEQ:10.0/10
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