Hidden T&C - not able to pick-up the car without 2 credit cards
Italy
Reviewed: Tue, Feb 19, 2019
About Hertz:9.0/10
Hertz staff proved really helpful and provided me with the alternative car. Otherwise, the only feedback i have is that car had a number of scratches that were not included in the report.
Highly recommended! A few days ago, I rented a car to travel around Milan and planned to return it there. Later, I needed to change the return location to Rome, but didn't know how to proceed. QEEQ's assistance content seemed complicated, and time was tight, so I decided to return the car and rebook another one. When I reached the return point, the staff helped me switch directly, saving at least an hour that I would have spent going back to the office. I ended up being three minutes early to the client’s factory, which was over 300 kilometers away.
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Hidden T&C - not able to pick-up the car without 2 credit cards
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