American Express credit card was not accepted at this location. We were charged extra each day plus needed to put a deposit down. This caused our bank to lock our banking cards due to they believed fraud transaction was occurring. Had to send more time on the phone with our bank to correct this so we could use our banking cards while on our trip.
The vehicle smelled like smoke. There was no keyfob or electric windows. I will never rent from someone other than Hertz, Enterprise, or other nationally known rental cars. Never experienced this kind of problem with these companies or when we rented an economic vehicle from them it was always electric doors, windows, etc.
We waited longer to get the car than our flight. We landed at 6:30 and had the car at 10. Ridiculous! Lesson learned- no money saved after all of the add on charges and never rent with a company outside the airport.
“Terrible and deceptive service from Green Motion”
About GREEN MOTION:2.0/10
Dont rent from this car rental company..they are deceptive and have terrible customer service..the car I rented stated that it was one price but after the representative lied and gave false information the price got jacked up..when I wrote to complain they basically brushed me off with excuses that I signed for the additional charges but in reality the representative lied when I questioned the necessity for the add ons..go with a respectable company that is upfront and honest with their prices..definitely not this one!
Like: My rental experience was painless and quick. I recommend this place.
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