Great experience.

Bargain claim the vehicle had a crack in the windscreen when they inspected it after I dropped it off at 5 am ine morning when they were not there. I certainly did not notice any such crack or I would have reported it to them by email.I have refused to complete a claim report as I know for certain I did not cause any crack in the windscreen..I am awaiting further correspondence from them..do you have any advice for me?

Fine..price drop was not effective for me..overall service was very good

Easy Peasy process

I think what’s important is if you are using cars that are slightly older with a bit more wear and tear it’s important to reassure the renter that the previous damages are not there responsibility and that it is understandable that a car of a certain age and kilometre status will have such small marks and damages to show for. I spent the days thinking that people in the office may think we were the ones who damaged the car when clearly all the previous damage was just over time. In their credit they have not questioned any of the previous damage, but I spent a lot of time assessing it and noting it all down which is not time I wish to be losing on a quick break.

In their credit they have not questioned any of the previous damage, but I spent a lot of time assessing it and noting it all down which is not time I wish to be losing on a quick break.

Long wait time picking up the car. Would have been useful to have an existing check in line as had to wait a long time for people who did not check in online. Defeated the purpose of quick online check in.

QEEQ was great, helpful during booking process and smooth booking with rental company.

Car was in great condition and drove very smoothly.

The customer service was kind and helpful, we had no problems at all.