One thing I don't understand: why is the pre-authorization finally charged as a purchase? This is very inconvenient. I heard it takes about 2 weeks to get refunded. Do I have to pay the bank in the meantime?
Rented a car from Nov11th to Nov23rd in Cape Town South Africa.
At the counter, they pushed me with an « upgrade » for an increase of R1961 over the price already paid with "Easyrentcars". Finally, they charged me about R3150 on my card on the same day and I saw it when I received my account during december. They don't answer to my demands for a refund. A SCAM !!
A nice plus to this situation is that there were some scratchs on a hub cover when I took charge of the car but the staff told me itw as so light, itw as nothing. After returning the car, they now want to charge me almost $100 for ONE hub cap !! ANOTHER SCAM !!??
the car was super great, and new ( only doing over 1000 KM )
we loved it and the family enjoyed it.
the staff on the airport was so kind and helpful, she was helping with a smile.
About QEEQ:10.0/10
the platform is super easy and it works great with comparing all the sites and find the best price.
had the price drop protractor but did't notice a different and i'm assuming the price didn't go lower than the booked one.
one suggestion, it would be great to be able to chose the exact vehicle instead of ( this car or similar .. like you see an image for a Mercedes and then you end up with VW for example )
“Very convenient, nice service, super little vehicle”
About Budget:10.0/10
Counter staff very pleasant and efficient and suggested a more suitable car, which was super!
Will use again.
About QEEQ:10.0/10
Booking was easy. Communication was great.
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Smoot and simple
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