Ended up paying a huge amount to rent a Toyota Yaris for several hours. Appear to have been overcharged and still waiting to hear back from someone at carhood to let me know what’s going on. Really put a dampener on the whole day
Counter staff were helpful & knowledgeable.
The cleaning agent seemed to be masking a horrible smell (maybe cat urine) & the smell lingered for the whole rental period.
Whether the airport pick-up service can serve the corresponding car rental time, return the car at 5 pm but the airport shuttle bus only serves until 4:30 pm
The staff and manager at carhood were fantastic. We were late for our flight, the shuttle to the airport was full but the manager himself drove us to the airport in another car.
Like: lovely staff, manners plus, and so polite, nice to see such young people with these attributes.
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