I rented a Grand Cherokee but was given a small, broken car. It was especially small and broken. When I complained, the company shamelessly said this was a comparable car, unless I wanted to pay extra for an upgrade. I don't know if Americans are blind or pretending to be. I felt they discriminated against me because of my Asian face. Besides charging me $47 in tax, they also charged an additional $247 for reasons I still don't understand. I rented the car for five days, picked it up around 9 PM and returned it at 6 AM. The rental cost over $3400, and the company charged an additional $47 plus $247. A car with a maximum engine capacity of 2.0 liters can't be considered comparable to a Grand Cherokee!
Car was excessively scratched and had definitely seen better days but it didn't affect the capability of using it so no issues there. Staff at counter could have been friendlier. Very quick pick up time and easily to get there.
About QEEQ:10.0/10
Quick booking process and was able to compare and change pick up and drop off time quite easily
Like: Received a brand new car. Love that new car smell. thanks Dislike: NA
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