“Very satisfied, Toufik El Kadaoui who was great agent.”
About Alamo:10.0/10
I was extremely satisfied with pre-booking and return dealing with Toufik El Kadaoui who was very professional and helpful answering all my questions and helping with the whole rental process (long term rental)
Like: Got a free upgrade, which is always nice. But had to wait a long time behind just 1 other customer to get service.
Car was in excellent condition. Had a great trip in Germany with the car. The price was a steal, even for the basic SUV I had originally requested. Dislike: No answer at all when calling their office to extend! They absolutely don't pick up the phone. In the end, I had to go to the airport again on the day I was supposed to return the car, to extend my reservation.
During drop off, no receipt/information about billing was given.
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Customer Service
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View more >Dislike: No answer at all when calling their office to extend! They absolutely don't pick up the phone. In the end, I had to go to the airport again on the day I was supposed to return the car, to extend my reservation. During drop off, no receipt/information about billing was given.