Reply by Qeeq: Thank you for your comment. The pick up instruction is on the Voucher we sent in confirmation email. If you need any assistance, please feel free to contact with the rental location or our customer service. Have a nice day!
We rented the car for a total of 14 days and chose EASYPASS, thinking it would be charged based on actual usage. However, when returning the car, we were charged $18.49 per day for 10 days, totaling $184.98, while the actual toll fee was only $26.42. This unexplained charge is outrageous; it's just overcharging.
It's okay, the service is decent. However, the rental company never provides navigation addresses for picking up and dropping off the car. They only provide vague locations like 'some store.' I booked a Ford but was given a Nissan.
Dollar is good. The staff is very professional. They mentioned a $4 tax when picking up the car. Make sure to inspect the car once you get it; if you're not satisfied, you can request a different one.
Car was great, staff at checkout and drop off were great. Only thing that I wasn't expecting was checking the vehicle for damage and filling the vehicle report myself at pickup.
About QEEQ:10.0/10
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