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A PROBLEM WITH THE DEPOSIT

Barblozzo

Canada

Reviewed: Mon, Jul 24, 2023

About AVIS: 8.0 /10

The car was clean and correct The pick up/Drop off point was easy to find

About QEEQ: 10.0 /10

The staff made two different times the deposit operation, blocking my credit card plafond in a wrong way And miss Heidi didn't give me any explain about it

Reply by Qeeq:
Thanks for your review. The service of counter staff might differ from travel high/off-season for the understaffed. Well forward it to our supplier and keep up improving it. Any inquiries, please feel free to contact us. Thanks for your feedback and look forward to seeing you next time.

AVIS

Vancouver

Canada

Small SUV | Ford Escape or similar

1 days rental

Relevant Reviews on AVIS Hornby Street

C.Steel

Canada

4-day rental

Medium SUV | Ford Edge or similar

AVIS

Vancouver

Canada

Reviewed: Sat, Sep 21, 2024

“Good car but don’t use the Vancouver downtown office for pick up.”

About AVIS: 6.0 /10

Very poor service at pick up, car wasn’t even at the location for the agreed 12.00 pick up. No apologies given was told to go and get a coffee and come back at 12.15. The manager, Khalid, was argumentative and told me it was normal to wait an hour implying I was lucky to get it when I did.

About QEEQ: 8.0 /10

Lennon Jimmy

Canada

1 days rental

AVIS

Vancouver

Canada

Reviewed: Sun, Jul 28, 2024

About AVIS: 10.0 /10

Very professional

About QEEQ: 10.0 /10

Justin Maugham

Canada

1 days rental

AVIS

Vancouver

Canada

Reviewed: Mon, Jul 3, 2017

About AVIS: 10.0 /10

The car was new, only 36 kilometers on it. Although I wanted a Ford Escape, I got a similar Hyundai Santa Fe, which was still good.

Wade Young

Canada

1 days rental

AVIS

Vancouver

Canada

Reviewed: Sat, Aug 29, 2015

About AVIS: 10.0 /10

Very convenient, especially thanks to an elderly gentleman at the rental service point in Canada Square. He was lovely, friendly, patient, and meticulously guided us to the rental spot.

About QEEQ: 10.0 /10

R.Wells

Canada

8-day rental

Full Size | BMW 3 Series or similar

AVIS

Vancouver

Canada

Reviewed: Sun, Jul 17, 2022

“Great experience for first time user”

About AVIS: 10.0 /10

Received free upgrade on vehicle- staff exceptionally friendly and helpful.

About QEEQ: 10.0 /10

First time for using QEEQ. Very easy. Good customer service- able to reach someone on phone! Received good value for money.

A PROBLEM WITH THE DEPOSIT

Relevant Reviews on AVIS Hornby Street

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