The car was clean and correct
The pick up/Drop off point was easy to find
About QEEQ:10.0/10
The staff made two different times the deposit operation, blocking my credit card plafond in a wrong way
And miss Heidi didn't give me any explain about it
Reply by Qeeq: Thanks for your review.
The service of counter staff might differ from travel high/off-season for the understaffed. Well forward it to our supplier and keep up improving it. Any inquiries, please feel free to contact us.
Thanks for your feedback and look forward to seeing you next time.
“Good car but don’t use the Vancouver downtown office for pick up.”
About AVIS:6.0/10
Very poor service at pick up, car wasn’t even at the location for the agreed 12.00 pick up. No apologies given was told to go and get a coffee and come back at 12.15. The manager, Khalid, was argumentative and told me it was normal to wait an hour implying I was lucky to get it when I did.
Very convenient, especially thanks to an elderly gentleman at the rental service point in Canada Square. He was lovely, friendly, patient, and meticulously guided us to the rental spot.
Received free upgrade on vehicle- staff exceptionally friendly and helpful.
About QEEQ:10.0/10
First time for using QEEQ. Very easy. Good customer service- able to reach someone on phone! Received good value for money.
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