The pickup address and all the phone numbers provided by the platform were incorrect. How can customers pick up their cars this way? Zuzuche lacks valid information about the car rental company and cannot provide service for changing cars with other car rental companies in case of emergencies. They just said they sent an email and we have to wait for a reply. As a result, it delayed our schedule by a day.
Excellent! Noticed an old scratch when picking up the car and informed the rental staff. Took a photo right away. Had no issues when returning the car!
About QEEQ:10.0/10
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