The Payless counter is hidden withinh the Avis desk. I walked the area 2x before I found someone that told me that.
Then, The car I received was not in its spot. I had to go all the back to counter and start the process over. it set me back a good 30-60 minutes ☹️
“Careless not Payless for substandard second-class unacceptable smoke infested SUV!”
About PAYLESS:6.0/10
The car wreaked of smoke. I tried to return it for something else and was advised Payless doesn’t guarantee non-smoking cars. What? I had this car for a week traveling to and from my daughters volleyball tournament all week. This meant my family would have to inhale this second hand smoke all week long. Your company name should be Careless not Payless because I ended up paying more for a roomier car when other agencies offer roomier cars within the same class. And of course Carelss again for your substandard, second-class and negligent service to customers who do not smoke. Unacceptable!
About QEEQ:8.0/10
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