There was one man working, a line of people out the door, and unhappy customers everywhere. The first car they put me in was completely unclean and stank terribly of cigarette smoke. I had to ask for a different car, as I am a singer. They said they only thing left was this crappy Kia that had not been cleaned and had no gas. Because I was in a hurry after waiting an hour, I had to take it. What a mess.....
“El auto y la agencia bien, los cargos poco claros”
About Hertz:10.0/10
Me ofrecieron un vehículo de mayor categoria por "poca diferencia" pero no lo acepté. Fue muy amable la persona que me atendió pero no se tomó el tiempo en explicar el detalle de los cargos
About QEEQ:8.0/10
Se supone que contraté todos los seguros incluidos pero Hertz me cobró aparte el CDW / LDW
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Customer Service
the pick up was a disaster.
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