The car was very new. I had reserved a Ford Escape, but they wanted to give me a small Hyundai instead, which I refused. For driving in the US, I strongly recommend renting a larger SUV. They eventually arranged a Jeep Patriot for me, which was fine. Picking up and returning the car was very convenient, and the return inspection was quick and efficient. The return location was close to the airport, and the rental company provided a shuttle bus, which was very convenient. The reason I gave only 3 stars is that I encountered a very rude employee when returning the car, whose bad attitude affected my experience.
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