They had the car I requested but did not provide it until I repeatedly asked. The rental amount did not match the confirmed amount on QEEQ, and they couldn't explain the extra charges. Due to time constraints, we accepted it first. This needs to be handled by QEEQ.
There was over an hour wait on pickup despite only about 8 people being ahead of me in the line. It was pretty bad, super slow service, and the longest I ever had to wait for a rental car in my life.
About QEEQ:10.0/10
It was easy to book and a competitive price, although the information about there being a rental counter inside the airport was incorrect.
Great customer service. I e-mailed a question and heard back right away!
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