I was upsold full insurance multiple times during pickup, even after informing them I already bought it domestically. It was irritating and I couldn't drive at ease throughout the trip. Otherwise, everything was great, convenient, and fast. I originally booked a manual wagon and paid an extra 10 euros to upgrade to an automatic Jaguar. It was a new car, and cars abroad get updated quite quickly.
I was scammed for 6800 RMB. Terrible experience, they never responded to my complaints. Before paying they were very attentive, but once they had my credit card, I was at their mercy.
We arrived at the store early, so there was no queue. We processed the rental procedures directly. Although they mentioned additional insurance, when we said we didn't need it, they didn't push it on us.
Generally a good experience, the only comment is the drop off requires a bit of waiting (I think it was a case that the customer before me needed a long enquiry)
About QEEQ:10.0/10
Good booking experience and I get exactly what I expected from Easyrentcars, will use again
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Otherwise, everything was great, convenient, and fast. I originally booked a manual wagon and paid an extra 10 euros to upgrade to an automatic Jaguar. It was a new car, and cars abroad get updated quite quickly.
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