The service was terrible. We arrived at the New York airport store on time to pick up the car, but they didn't reserve the car as per the booking terms. We had to wait for other people to return their cars. When questioned why they didn't honor the contract, they blamed the third party, which is QEEQ, and said we just had to wait. They couldn't even tell us how long we would need to wait, or offered us the option not to rent. We waited at the New York airport store for over 4 hours before getting a car. The kids were so tired they fell asleep on the floor. The car they gave us was not the model we had reserved. After much arguing, we finally got the right model. No one assisted us with inspecting the car or taking it. It was a terrible car rental experience. We will never rent from Budget again.
I had lost days on my trip, had to cover additional hotel costs.
lost a meeting which i had to reschedule for September.
lost days on my bookings that i paid for.
How was i to drive in the rain with no windshield wipers. Was emailed a credit and no credit passed
About QEEQ:10.0/10
On your booking the amount given i was charged a little more, this could have been due to exchange rate at the time.
Was quoted around R26000 and billed R28000 when collected the vehicle was charged an additional R10000.
The staff at Kennedy were really polite. I originally booked a car with Dollar, but due to a locked credit card, I had to switch the reservation last minute. I initially reserved a Toyota Camry, but they gave me a Kia W5. I noticed one of the tires had low pressure, so they replaced it with a Chevrolet Malibu. Although I felt the Malibu was a lower tier than the Camry, it was around 4:30 PM and I still had a 5-hour drive ahead to my destination. Because of the language barrier, I just took the car and left. Nonetheless, the staff were very accommodating, checked my order, confirmed I had full insurance, and asked where I was headed to determine if I needed an EZPass. Overall, I am satisfied.
Very good. Although I rented the car late and didn't manage to get a Hertz car, the Budget car was also very nice, almost new. The paperwork was processed quickly, very satisfied!
Overall, the process is efficient, and the vehicle was a new one with 9000 kilometers. However, make sure to read the contract carefully as picking up the car half an hour early almost resulted in extra fees. Fortunately, it was corrected in time.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Budget JFK INTL Airport
Ibrahim Osman
-
-
-
-
View more >J.DANIEL
-
-
-
-
View more >Andy Carmen
-
-
-
-
View more >Xavier Wright
-
-
-
-
View more >Patricia Whitehead
-
-
-
-
View more >