We had a minor collision on the highway in the UK and filled out the quick resolution form ourselves. We also called QEEQ's customer service, who said that as long as the car was still drivable, it was fine. We were quite anxious when returning the car, especially since it was a holiday and only a lot attendant was present. Fortunately, there were no issues afterward, much to our relief. We highly recommend purchasing super insurance and calling QEEQ customer service for guidance in case of an incident. They are more helpful than the insurance company's customer service!
The car was not a caddy but was the equivalent. The insurance, which is not really an optional extra, unless you are happy to pay the ridiculous excess fee, was also £20 per day, making the overall price absolutely overpriced. It should be included in the price really, buy I don’t expect this feedback will make the slightest difference to their policies. The customer is always going to pay out over the odds as competition in this market does not favour the customer but the businesses.
Signs to rental cars at Glasgow airport are small and confusing.There is no signage at all over the pick up building, nor arrows if arriving by car.Apparently that has to do with airport.
Counter staff helpful at both ends. Didn’t get the specified car. The guy parking cars at the drop off stole the space I was going into and was obnoxious.
About QEEQ:10.0/10
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