The queue at Melbourne Airport was shorter compared to other companies when picking up the car. Returning the car was also quick. A staff member took photos around the car and printed out a receipt. Of course, the car was in good condition as well.
Low efficiency. Due to incorrect data from the rental company's customer service, the seven-seater car we booked turned into a five-seater. We waited forever for the car wash. We found out they gave us the wrong car after half an hour, then the staff contacted the rental company customer service to exchange it, and we had to wait another half hour. So frustrating!!!
“first ever booked through QEEQ but am glad that it was a smooth and joyful experience”
About Hertz:9.0/10
smooth check-in, car in good condition
About QEEQ:10.0/10
first time booked through QEEQ, no particular remark
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