There was only one person handling the paperwork at the counter. They were very thorough, but increasing efficiency a bit would make it perfect.

We informed the staff about the collision when returning the car, but they were very impatient and kept questioning us about how the accident happened. We booked a Cruze but were given a very old model Nissan Pulsar instead. The car had no backup radar or alert system, making it very prone to accidents, especially in dark conditions. The experience was far worse compared to Hertz, and we won't choose this company again.

Picking up the car was very convenient, right next to the airport with no obstacles. When returning the car, there were staff waiting in the parking lot. As soon as they saw us pull in, they approached us, checked the car and fuel, and let us go. Very convenient. The car we rented was different from the one we booked, but since the order mentioned 'or similar', it wasn't an issue.

Very good, very enthusiastic. The location is easy to find.

Excellent