The service was good. This time, the car rented at the airport had the engine warning light on when we arrived in Auckland. Later, we drove back to the airport branch to exchange it. It would have been better if the EZI Auckland city branch could offer a free replacement, so we wouldn't have to drive to the airport branch to exchange the car. Overall, the service was good and still worth recommending.
Exit were amazing, the car was much better than expected. Perfect condition.
About QEEQ:8.0/10
Everything was great except the pickup location had moved into the terminal but the instructions still said shuttle bus. It was a nice surprise but ideally we would have been notified.
“A very good experience overall except for the not so clean car!”
About Ezi:9.0/10
The exterior of the car was a bit dusty and could do with a car wash before assigning to us.
About QEEQ:10.0/10
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