Overall, it was a good experience, but the pick-up and drop-off locations were too hard to find and the directions were unclear. Renting cars abroad is often this complicated.
I am a fan of Enterprise but this time they let me down. The BMW was very old and with plenty of damages, dirty, the tank was only half-full (I specifically booked a full-to-full) and the baby seat was not installed. The lady by check-in counter just didn't care and literally walked away with the damages form when we were inspecting the car and I had to video the car as not all damages were marked on the form. Really horrible experience. This is not what I came to expect from Enterprise.
“Excellent and nice car with very good price offer.”
About Enterprise:9.3/10
The staff is friendly. And helpful to pickup and drop off the car. The car they give to me is very new which more than I expected.
About QEEQ:10.0/10
Nil
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