We have requested additional GPS on the rental car with a top up of $7 a day, but the GPS was not useful as it was not up to date and instated we have to use our phone's Goggle map to navigate. We also did not spot the small crack on the windscreen when we took over the car.
“Perth Airport doesn’t have a petrol station near by I shouldn’t be charged extra”
About Firefly:6.3/10
Perth Airport doesn’t have a petrol station near by i went to the closest one 5 kms away and get told to go fill up I had a flight to catch and now being charged additional I won’t be using firefly again and I will be telling people how ridiculous
The pick up and drop off was efficient and location is so near to the terminal that we arrived and departed from.
However we had issues with the door at the back. Passenger at the right side of the car could not open the door on their own and driver had to assist with opening of the door. Even then, it was not easy to open the door from outside. Upon returning the car, this issue was pointed out to the receiving officer. His first reply was the car is new and it might be tight. We asked him to try from inside and he acknowledged that something was wrong. Yet no compensation was made for us.
First, it is very inconvenient for us as we rented the car for 10 days. Second, it is actually not safe as passenger can get trapped in the car should there be exigencies.
About QEEQ:8.0/10
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