Earlier reviews mentioned that Hertz cars had mileage under 20,000 kilometers, but our car had over 40,000 kilometers. Overall, the pick-up and return procedures were quick and straightforward. No other significant issues.
Very good, had to wait to pick up the car but they gave us coffee vouchers to relax at the nearby cafe. The car was ready right after we finished our coffee.
The pickup location is at the airport exit, which is very convenient. The process is simple, and the car is in good condition, having only driven about 40,000 kilometers. Returning the car is straightforward: just park it in the parking lot and hand the keys to the front desk. Providing customers with the roadside assistance number from the rental company would be even more convenient.
A trustworthy big company. Probably due to the National Day holiday, the car we got had already driven 50,000 kilometers. However, we still successfully completed our trip.
Hertz's service attitude is great, and the process is very quick. You just need to return the keys when dropping off. Although the dashboard warning light came on while driving in Queenstown, Hertz staff replaced the car with a newer and better one immediately, which is commendable.
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