The attitude was very average. Even though we had made a reservation in advance, when we arrived, we had to take a number while others who came later didn't. Too many additional charges that weren't disclosed beforehand. For example, adding an additional driver cost 6 or 7 euros, which wasn't mentioned. The person at the front desk should have at least informed us. The deposit was too high without any justification. They required a 2000 euro deposit while other places only asked for a few hundred euros, which was shocking. Overall, a very bad experience.
We had a great experience with Hertz in both Lisbon and Porto. Recent car and excellent service at the counter.
About QEEQ:8.0/10
Website was easy to use, but the coupon section is confusing.
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