The staff were lazy and had a terrible attitude! The most outrageous thing is that we found out they charged us extra after we returned home!!! This has never happened in all our previous rentals!
Except for the language barrier, everything else was fine. The staff turned on the air conditioning before the inspection upon car return, and when returning the car, staff were already waiting in the parking lot and escorted us to the departure hall. Much more convenient than expected.
Their office in Phuket is inside of arrival where I can't access so I had to ask security to call the staff to come out that made me waiting for more than 30 min.
Also, the office is located at domestic airport that I had to walk there from international to domestic terminal with my luggage.
About QEEQ:8.0/10
So far so good.
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