Very dissatisfied. I booked a BMW 3 Series, but they insisted on giving me a Japanese car. If I didn't want it, there was no other option. In the end, I had to settle for a BMW 5 Series at over 200 euros a day. Initially, they said it would be an extra 60 euros a day, but at checkout, it became an additional 120 euros a day. They said the 60 euros was a booking fee. So why mention 60 euros at all? There was only one staff member, and a long queue behind me, all urging me to hurry. I had no choice but to accept it! I ended up spending nearly 150 euros more per day!
There weren't many people renting cars, so I got my car quickly. However, the rental company tried to sell me insurance even though I had already bought full coverage online. They wouldn't stop talking until I called the QEEQ platform, where the customer service handled it for me before I could sign the rental contract and receive the car.
was downgraded from Audi A3 to a Peugeot 2008
i complained that i had paid extra for the Audi they
claimed that it was comparable not to me.
About QEEQ:9.0/10
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