Because Zuzuche didn't provide my Avis preferred number to the rental company, I had to wait in the regular line for a long time and couldn't use the fast track for members. Very disappointed!!!
The staff at both pick-up and drop-off were the worst I've encountered after renting cars multiple times overseas—unbelievably bad. The vehicle at pick-up was not the same as reserved, and there was no explanation provided. They didn't guide us to check the car or explain basic usage tips. When we asked questions due to confusion, they answered reluctantly and impatiently. The attitude of the staff at drop-off was even more outrageous. Interestingly, they seemed suddenly patient and courteous when dealing with other white customers.
Das Auto welches wir bekommen haben war gut. Nur hat das Personal uns als erstes ein Auto zugewiesen welches nicht vorhanden war. Nach längerem Suchen, haben wir endlich ein anderes Auto bekommen
About QEEQ:10.0/10
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