“Enjoyable car but always need full coverage from renter for driving in Sicily.”
About Sicily By Car:7.0/10
Car is reasonable and as expected, but pick up location is in a separate building next to the terminal nut not mentioned on the booking contract, this should be improved. It may not necessary to get full protection from web since the car rental will sell you additional insurance and you don't need to claim the excess. Further, the renter full coverage is essential for driving in Sicily.
The customer service was excellent, though at the airport in Catania where to pick up the car was not at all clear and we ended up waiting over two hours to pick up the car which was a bit of a nightmare.
Plus de 2h d’attente pour récupérer la voiture, après 30min de recherche pour comprendre qu’ils ne sont pas au terminal comme annoncé. Toutefois rien à dire sur l’agence que ça soit pour récupérer ou rendre la voiture, ils ont été professionnels.
Waited more than an hour and the lady at the counter was very rude I asked to speak with manager and he was even ruder than her ! A completely ripoff avoid this company looks everything cheap but at the counter you have a big surprise!
About QEEQ:10.0/10
5 stars
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