The process of replacing the car after an accident took a very long time. The car was sitting at the lot, and the replacement car they provided was in poor condition. I don't understand why it took 3-4 hours.
Upselling of insurance at the rental counter did take place but we rejected it. Others not in our group at the desk at the same time had a similar experience. Seems like common practice.
About QEEQ:10.0/10
Price drop protector got me an extra discount which was nice.
There were several people in line at the airport counter, but otherwise it was quick and efficient. We were given a better car than we expected and all staff were helpful
About QEEQ:10.0/10
I really liked easyrentcars, we saved about $100 with price drop protector. Will definitely use again
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