The car had an unpleasant smell. When we rented it, the windows were open for ventilation, so we didn't notice it. Later, we found the car smelled fishy and foul, and even spraying perfume didn't help. The smell ruined the whole trip. The experience was terrible.
Disappointed! When issues arise, they don't make an effort to help resolve them, but instead, they blame the customer, taking advantage of us. Their attitude in handling problems is extremely poor! If any problems arise, be cautious.
First time using a Chinese car rental company in New Zealand, felt very close to home. All the staff were very friendly, and both picking up and returning the car went smoothly. It was a very pleasant experience.
Like: Easy to deal with good standard of service with no B.....s..t. Got what I ordered very efficient
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