Even though I asked in advance, the GPS couldn't find the return location when we arrived at the airport. Eventually, we had to ask a police officer to call the rental company to find the place. The most unsatisfactory part was the fuel charge during drop-off. The fuel gauge was a quarter tank less full, but when I filled up the tank when the fuel light was flashing, it cost me just 61 MYR. A quarter tank would be around 15 MYR, but the rental company charged me 61 MYR, saying 31 MYR was a service fee. They insisted that the contract stated so, but who can understand an entire contract in English? After much arguing, I had to pay, and because of this, I missed my flight by five minutes. I ended up spending over 300 MYR per person for new tickets for four people. When renting a car at the next stop, even the rental staff remarked that it shouldn't be like this!
I was given a repaired accident vehicle, and the driver's window leaks when it rains. More seriously, the brake pads were already worn out, and the car wasn't checked properly upon delivery, which severely affected my trip.
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