Arrived around ten minutes early, the reception staff were very polite in confirming the order.
However, their attitude changed drastically when I declined to purchase additional insurance from the car rental company,
and they asked me to wait until the scheduled time to process the deal.
The order clearly stated that no additional fees were required,
but I was still charged an extra 30.23 euros as airport tax.
I rented a Fiat 500, but they gave me a Fiesta instead. Also, the deposit was supposed to be 1100 euros, but for some reason, they charged me 1224 euros.
Everyone needs to be careful, they force you to buy local insurance which costs an additional 180 euros, and charged me twice. I told the bank I only signed once, but the bank said there were two charges. When I went to the rental company, they claimed there was only one charge. Now I don’t know what to do. Renting a car for an extra 180 euros * 2, that's 360 euros, this is really expensive.
We had to pay additional charges for refuelling even though we returned the car with a full tank. They claimed a small chip in the windscreen had to be paid for (400€) despite their rental agreement saying chips of under 20mm did not incur a charge.
“Bad experience with refuse to take debit card n CHARGE and not HOLD amount in credit card.”
About GOLDCAR:6.7/10
Car Price is good BUT they CHARGE your credit card the deposit of 1500 euro and not put a HOLD on the amount. Thus the currency exchange loss in credit card conversion back n forth ends up USD80 extra. Refuse to take Debit card. So unless you hv credit card in EUR currency, not recommanded to rent from them.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on GOLDCAR Barcelona airport
Marshall Nora
-
-
-
-
View more >Mona Lou(ie)
-
-
-
-
View more >Frances Browning
-
-
-
-
View more >Z.Rzepczynski
-
-
-
-
View more >K.Wee
-
-
-
-
View more >