Alamo Seattle-Tacoma SEA-TAC Intl. Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Morton Joule

United States

Reviewed: Sat, Sep 15, 2018

About Alamo: 10.0 /10

Took my parents, very happy.

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Alamo Seattle-Tacoma SEA-TAC Intl. Airport

Stanley Dillon

United States

1 days rental

Reviewed: Mon, Apr 17, 2017

About Alamo: 4.0 /10

I rented cars in two places this time. In Seattle, I encountered some frustrating issues. The receptionist at the front desk insisted on selling me additional insurance. When we told her we didn't need it, she threatened that we might not get the car if we didn't buy it. After we explained that if Washington state law required us to buy it, we would comply if she signed it, she impatiently replied that it was our decision and gave us the car. Thankfully, one of our group understood English; otherwise, we would have been fooled. Additionally, in both places, we booked a Chrysler 300 but were given a Chevrolet sedan instead, likely a Malibu in domestic terms. If it weren't for the need to remain calm abroad and not make a fuss, I would have confronted them. They were just unreasonable. The only consolation was that the car was relatively new. I checked around both rental locations and saw many cars, but not a single Chrysler. Clearly, they are using the Chrysler as a bait.

About QEEQ: 10.0 /10

Herbert Ted

United States

1 days rental

Reviewed: Sat, Aug 2, 2014

About Alamo: 4.0 /10

Although returning the car was quite convenient, they insisted on changing the car model and adding roadside assistance and other services. Due to language barriers and no Chinese services, we wasted over an hour. In the end, we had to compromise and upgrade the car for extra money. The upgraded car was spacious and in good condition, but we were forced to accept it, so we were not satisfied.

About QEEQ: 8.0 /10