My booking confirmation said that all state tourism assessment was included in my car price. However when I got the bill there was a CA Tourism Assessment of 3.5% charged additionally.
About QEEQ:10.0/10
My booking confirmation from QEEQ said that the price included all State Tourism Assessments. However Hertz charged me 3.5% as CA tourism Assessment additionally
The service was okay, but since it was my first time driving in the USA and I was unfamiliar with gas prices and how to refuel in the US, I didn’t choose to return the car with a full tank. From San Francisco Airport to St. Louis Airport is less than 400 kilometers, and according to the car type provided, we only used about 70% of a tank, but the rental company charged us $57.52 for fuel. At that time, this amount could fill more than two tanks. I raised this issue with the car rental customer service, but they said they couldn't handle it. In fact, it’s very easy to return the car with a full tank at U.S. airports. This is a reminder to other customers to avoid unfair charges.
The car was in good condition, and both pickup and return were very easy.
About QEEQ:10.0/10
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