The shuttle bus from the airport to the rental car company’s parking lot comes about every 20-30 minutes. The rental car company’s counter is easy to find. However, the counter staff insisted on adding $59 for the EZ pass, saying that the highways from Boston to Washington don’t accept cash or credit card payments. Though the booking website mentioned only paying $259 at the store, Dollar ended up charging me $369 with tax included. I didn't bother arguing but felt that the rental car company should inform customers more clearly; it's quite disappointing.
Last car for rent at moment if pick up, not at optimal condition due to several minor scratch and visible the front suffer damaged. Excellent customer service by dollars personel at Logan airport.
Like: Fast friendly service Dislike: That I bought insurance when I didn’t need it, the extra money I didn’t have to spend. Left my sunglasses in the car, hopefully able to get them back?
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View more >Dislike: That I bought insurance when I didn’t need it, the extra money I didn’t have to spend. Left my sunglasses in the car, hopefully able to get them back?