Great car at a great price. Customer service can improve with certain workers.
v.rodriguez
United States
Reviewed: Tue, Jun 18, 2019
About Routes:8.0/10
Car was great, shuttle driver to routes was pleasant. Getting the car was busy but guy helping us was great. Returning the car was busy, and lady at the counter was very rude to everyone. Lacked customer service skills.
The Durango is awesome, the specs seems like driving a high end cars...the gas was expensive but it is a SUV so... it would be nice if there's a dropoff at Midway airport... so pretty much it's worth the money...
“The staff was amazing and I would by all means recommend them to others.”
About Routes:8.7/10
I accepted the offer of a jeep and didn't realize how rough the suspension was. No fault of the staff, maybe a friendly warning would have been helpful.
The process to pick it up was terrible nobody new anything I had to call several times, then coming back they told me 15 minutes for a shuttle I way 45 minutes plus.
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Customer Service
Great car at a great price. Customer service can improve with certain workers.
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