Great car, but confusing and disrespectful service at pick up

Absolutely terrible experience please listen to ALL the bad reviews I didn't and regretted it immediately. I waited nearly 2.5 hours after coming 30 mins early due to reading the reviews about the wait time,I ending up having to reschedule a business meeting. Customer service from one of the customer advisor was nothing less than disgusting an blatantly racist! If you aren't of south asian decent dont bother wasting you time or money. I wish I could remember his name I’m writing this reviews months later.He called south asia man that was behind me forward I pointed out I had been waiting and he then refused to serve me as I had raised my voice, I said I know the reason why he didnt want to serve me he then said you would serve me clearly embarrassed by my intelligence, hos coworker even told him to chill because i would speak to the manager to which he replied he doesnt care!At this point he coworker said he would serve me once he had finished with his customer, the rude one then left to have a cigarettes leaving waiting customers. I was also charge £40 ontop of online price my advise go to eurocar of thrifty its £20 more bt no extra added fee and great customer service I would NEVER GO BACK AGAIN

Fantastic service.

Despite their reputation I had no problems renting from Green Motion. I took out separate damage waiver insurance (did find one company who will not insure any Green Motion hire car due to the number of claims they put in). They car that I had been allocated had not been returned so I was up-graded to a larger brand new Kia Ceed - very nice. Staff were polite.

Price was the cheapest - no problems.

Good value vehicle

Excellent

Bit expensive once you add unlimited miles. Dodgy petrol metre so ended up spending extra 10 quid cause it wasnt full at pick up.

All good