“Won't use Fox Rental (at least in Ontario, CA) again”
About FOX RENT A CAR:4.7/10
I made the mistake of not reading the reviews. I don't know how Fox is in other places, but from the Ontario Airport in California, you will need to take TWO shuttles. This is very time consuming. The desk staff was not the least bit friendly and the car was average in cleanliness/condition. The young man who processed the return was very friendly and helpful.
It absolutely DID NOT exceed my expectations. Quite the opposite. There's not enough room to explain everything I went through. Waiting for TWO separate shuttles to pick up at the airport and standing in the freezing cold rain with NO shelter then having to exchange my vehicle TWICE. 1st vehicle had a huge hole in the floor board and dirty smudged up windows. I refused to take it. 2nd vehicle was given to me with dangerously low tire pressure. I noticed lights illuminated on the dash but I wasn't sure if that was normal or not. Come to find out that they were warning lights indicating the tire pressure was low. The vehicle was given to me in this condition. I traveled 2 hours to surprise my grandson for his birthday and to spend the day with him but as we're driving on the freeway an beeping sounded and a picture of the the tires appeared showing the rear tire pressure suddenly plummeted to 8!!!! All other tires were over 40. I made an emergency stop at an auto repair shop to ask for assistance. The technician said I would have had a blowout on the freeway had I not come in! He checked it and found out it had a nail in it! He put air in it but didn't know if it would last. So I called
Fox roadside assistance. I was literally on the phone with them for 40 mins trying to find out what I should do about this tire. He told me to drive it back to the office not knowing whether it was safe or not. I was terrified. He said he"d call the office and explain to the staff what happened so I wouldn't have to. I had to cut short my time with my grandson because I needed to get back to the office. But of course the staff was never contacted and didn't know what I was talking about. I ended up spending more valuable time writing out a report about what had happened. I was so annoyed. I just wanted another car so I could get out of there. The third car was very good but I want restitution for what I went through!
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Relevant Reviews on FOX RENT A CAR Ontario Airport
I.Washington
-
-
-
-
View more >V.SEHGAL
-
-
-
-
View more >Debbie
-
-
-
-
View more >P.Gomez
-
-
-
-
View more >D.Phillips
-
-
-
-
View more >