The service at Dollar is problematic! I had to wait in line for half an hour, and then they told me there were no cars available. They only offered me a Camry. I asked why there was no car available when I had prepaid in full. Dollar said the payment was made to the booking platform, not to them directly, so they were not responsible. If I wanted an SUV, the only option was a Volvo, and I had to pay extra—more than half of the original price. By that time, my parents had already been waiting for nearly an hour, so I had no choice but to pay for the upgrade. When I finally got the car, it was a V40, which couldn't even fit our luggage. The staff at the car return were also very rude! I will never rent from Dollar again!!
Very poor and slow check out procedure, the staff are incredibly slow and have total disregard to the large queue forming.
About QEEQ:10.0/10
Create value for money, will definitely recommended
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