The Indian lady wasn't very nice, but later their manager, a young guy, came out and was pretty good. I am an AVIS premium member, but I found Budget through Zuzuche, otherwise, I would have gone directly with AVIS.
The car we rented this time was supposedly from the airport, it was very dirty and not cleaned properly. They wouldn't give us a replacement, quite unsatisfactory.
Budget is a good company. I booked a Ford Flex, but it wasn't available, so they upgraded me to a Chrysler 7-seater VAN. This car has a heavy chassis, strong power, good handling, and cold air conditioning! However, it does consume a lot of fuel, but considering the great experience, it was worth it. We drove from Toronto to Niagara Falls to Ottawa to Montreal and back to Toronto, and it was very enjoyable!
I arrived late at the airport and there was only one staff serving a long queue of costumers but there were obviously some other staff available in the back office.
I got an upgrade to a Jaguar E-pace which was awesome!! The customer representative was good and wanted to know my requirements in order to provide me a car that matched my requirements. I would go for Budget again.
About QEEQ:10.0/10
The booking platform is great! Really simple and easy to book platform.
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