“Location of pickup and drop-off was a disappointment but overall a good experience”
About Hertz:7.3/10
Not actually Hertz but local firm Lotte which was fine, just the wrong name on my paperwork. The confirmation clearly stated car rental pickup and drop-off "on airport" but in fact we had to go outside in the rain to board a shuttle to the depot. That was not far but not as requested nor confirmed. The final direction on their satnav took us down a side street in the opposite direction to the drop-off which was a bit confusing.
“It was terrible to find where to pick the car at 6 am in morning the address was not correct and har”
About Hertz:6.3/10
Car was good and when it broke down they changed in 15 mins but finding the puckup as well as call centre was not available as they start at 8 but my pick up was 6 am
Like: There are professional guy who can speak english and guide us. Well done! Dislike: Nothing much, just we cant get the car we reserve for but they do provide other similar car for us
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View more >Dislike: Nothing much, just we cant get the car we reserve for but they do provide other similar car for us