Chic Car Rent Phuket Airport (HKT) Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Search for Chic Car Rent Car Hire in Phuket

Lawrence Christie

Thailand

Reviewed: Tue, Jan 9, 2024

About Chic Car Rent: 2.0 /10

The worst rental experience ever. Couldn't find the company upon arrival, and no one answered the phone. Ended up waiting for a long time with children late at night. Signed a bunch of contracts and paid a deposit. During our rental period, we had a flat tire and replaced it at a local repair shop. We couldn't find the same brand tire, so we used a different one. After returning to our country, we were charged over 700 RMB because the tire wasn't the same brand. Multiple appeals to the platform were rejected. The after-sales service on other platforms like Ctrip and Fliggy has always been excellent. Never using this platform again. Everyone, be cautious, especially for international travel, with language barriers, they make you sign, and then deduct your deposit after you return. Stick to big platforms with better service.

1 days rental

Relevant Reviews on Chic Car Rent Phuket Airport (HKT)

Dawn Meredith

Thailand

1 days rental

Reviewed: Mon, Apr 22, 2024

About Chic Car Rent: 10.0 /10

Very good

About QEEQ: 10.0 /10

Thailand

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Sat, Nov 30, 2019

“Did what it needs to do for my family's vacation.”

About Chic Car Rent: 6.3 /10

The chic car counter is inside the domestic airport which is not clearly stated during booking (only stated "in terminal", and i had to ask around before I'm directed to domestic. However, I'm not allowed in to the airport. Seek assistance from security to call the service staff who came out to finish the documentation process. The finding and waiting took a bit of time. Overall a high average experience, although the tyres seems under performing.

About QEEQ: 8.0 /10

A relatively good platform, easy booking.