The store service was generally okay, but the promised free upgrade was not honored. We requested an upgrade several times, but the staff did not agree, which was very disappointing.
Budget didn't offer full coverage insurance. We added a $450 no-deductible insurance, but when we returned the car, there was a tiny scratch and we had to pay $450. Honestly, we had no idea when it got scratched. There are many trees in Tasmania, so it's easy to get scratched. Be careful while driving. The car we got was very new, which was a plus. The staff also mentioned that if we hadn't gotten that insurance, we could have been charged $2000 for just a tiny scratch!
About QEEQ:10.0/10
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