This car rental company is a scam. Everyone, do not rent cars from this company. When picking up the car, we told their staff that we would like to extend the rental by one more day. They said we could simply pay the same daily rate when returning the car. However, when we returned the car, they demanded 80% more for the extra day. When we asked to speak with the staff we had dealt with earlier, they claimed not to know who that was. We later found out that the section for staff signatures on the rental document was blank. They threatened to withhold our 5000B deposit if we didn't pay the higher fee. This is clearly unfair. Do not book cars here.
There was no mention that the counter staff did not accept cash transactions.. found that a bit inconvenient.
And do fill up gas before returning it. I made the mistake of returning it at half tank, but they charged me way over the price of a full tank of gas to refill....live and learn i suppose..
The counter is at domestic terminal, a bit inconvenient to pick up the car if you arrived at international terminal.
About QEEQ:10.0/10
Excellent service, 5 stars given!
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