Hertz was very efficient and didn’t try to upsell insurance. They asked if I planned to travel to other countries and then apologized for not having any Mercedes available. I was offered a choice between the XC40 and BMW 3 Series, and I decided on the Volvo. It was indeed very smooth to drive.
Not bad, there was no excessive upselling of insurance. We booked a Ford Focus but ended up with an Opel Corsa. Although it might be considered a car of the same class, it felt smaller than the Focus to me.
During the queue, they didn't process orders by sequence but rather recommended other car models and insurance plans. The key issue was that they didn't tell me this small car uses diesel, which almost led to a big mistake.
“Slow check in at Hertz Geneva Airport, great service in Lausanne.”
About Hertz:8.0/10
The check in desk was manned by one one person, later by only two. Long queue. More than 35 min waiting.
About QEEQ:10.0/10
Great value!
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